TELEPHONE MESSAGES – Email addresses

*Veamos algunas frases comunes usadas en conversaciones telefónicas :

1.-Introducing yourself

This is Ken.                  ……………………………..
Ken speaking              …………………………….

2.-Asking who is on the telephone-

Excuse me, who is this?                     ……………………………..
Can I ask who is calling, please?         ……………………………..

3.-Asking for Someone-

Can I have extension 321? (extensions are internal numbers at a company)           ……………………………..
Could I speak to…? (Can I – more informal / May I – more formal)                ……………………………..
Is Jack in………….? (informal idiom meaning: Is Jack in the office?                 ……………………………..

4.-Connecting Someone

I’ll put you through (put through – phrasal verb meaning ‘connect’) ……………………………..
Can you hold the line? Can you hold on a moment?                          ……………………………..
5.-How to reply when someone is not available
I’m afraid … is not here                                                         ……………………………..
The line is busy… (when the extension requested is being used)     ……………………………..

6.-Taking a Message

Could (Can, May) I take a message?                                      ……………………………..
Could (Can, May) I tell him who is calling?                              ……………………………..
Would you like to leave a message?                                      ……………………………..

Example :

Operator: Hello, Frank and Brothers, How can I help you?
Peter: This is Peter Jackson. Can I have extension 3421?
Operator: Certainly, hold on a minute, I’ll put you through…

Frank: Bob Peterson’s office, Frank speaking.
Peter: This is Peter Jackson calling, is Bob in?

Frank: I’m afraid he isn’t here . Can I take a message?
Peter: Yes, Could you ask him to call me .  My telephone number is …….

Frank: Could you repeat the number please?
Peter: Yes, that’s ,……………………………… and  my name is  Peter Jackson.

Frank: Thank you Mr Jackson, I’ll make sure Bob gets this message
Peter: Thanks, bye.

Frank: Bye.

*Look at the example :

                                         Jarvi-56@hotmail.com

↓       ↓                ↓

Hyphen             at        dot

Si quieres escuchar  conversaciones con frases tipicas sigue este link  , lo comentaremos la siguiente clase :

http://www.youtube.com/watch?v=ZUaFgvCiaVw&feature=related

HOMEWORK:

Write a conversation with a partner . You need to talk with Someone famous  but he or she isn´t here

Acerca de inglesparatransportes

Docente especialista del curso.

»

  1. gianfranco jaen valdera dice:

    a) Hello is katty perry in?
    b) I am afraid she is not here
    a) can you take a message please
    b) sure. just a second
    a) Are you ready?
    b) yes
    a) This is gian please ask her to call me my telephone number is 999283782
    b) so that is 3982
    a) no, 3782
    b) ok i will make sure katty gets this message
    a) thanks you are so kind bye
    b) have a nice day bye

  2. Ricardo Gutierrez Luque dice:

    Pancracio: hello. is that the Ricardo`s bar?
    Operador: yes, do you want to speak to him.

    Pancracio: yes, please, ask to Ricardo that your friend Pancracio is calling
    Opeardor: he says that… is noy here.

    Pancracio: ok! please can you take a message?
    Operador: ok! please wait a second… I need a pen.

    Pancracio: raedy?
    Operador: tell me.

    Pancracio: please ask Ricardo to call me, this is Pancracio Yaroslav.
    Operador: how do you spell that?

    Pancracio: P – A – N – C – R – A – C – I – O
    Y – A – R – O – S – L – A – S
    Operador: what`s your cell phone number?

    Pancracio: he knows, my number, no problem!
    Operador: ok. bye.

    Pancracio: thank, good bye.

  3. Morales De La Rosa Cristhian dice:

    A: Hello. Is that Shakira Isabel Mebarak Ripoll ?
    This is Cristhian.
    B: Can I speak to Shakira , please ?
    She is not here.
    A: Can you take a message ?
    B: Certainly, let me a second. I need a pen.
    A: Ok, please ask Shakira to call me at 19:00.
    This is Cristhian.
    B: How do you spell that ?
    A: It´s C /si/-R /ar/-I /ai/-S /es/-T /ti/-H /eitx/-I /ai/-A /ei/-N /en/.
    B: So, that´s C /si/-R /ar/-I /ai/-S /es/-T /ti/-H /eitx/-I /ai/-A /ei/-N /en/.
    A: That´s ok, and my cell phone is 989987754.
    B: So that´s 989987754.
    A: That´s right. Thanks.

  4. karen huaman dice:

    Gigliola Harguindeguy: good morning. Can I help you?
    Sandra linares: good morning. I am Sandra linares and this is my son Clauss Eichelberger. I am here to register him.

    Gigliola Harguindeguy: hello Clauss. How are you?
    Clauss Eichelberger: I am fine, thank you.
    Gigliola Harguindeguy: what´s your full name?
    Clauss Eichelberger: Clauss Eichelberger.
    Gigliola Harguindeguy: can you spell your last name, please?
    Clauss Eichelberger: E – I – C – H – E – L – B – E – R – G – E – R.
    Gigliola Harguindeguy: what´s your address?
    Clauss Eichelberger: 8506 Pardo street, Pando.
    Gigliola Harguindeguy: and your phone number?
    Clauss Eichelberger: My number is 774- 4704.
    Gigliola Harguindeguy: so that´s 774- 4704
    Gigliola Harguindeguy: O.K. how old are you?
    Clauss Eichelberger: thirteen.
    Gigliola Harguindeguy: what´s your favorite sports?
    Clauss Eichelberger: it is soccer.
    Gigliola Harguindeguy: thank you, Clauss Eichelberger.
    Clauss Eichelberger: O. K.

  5. erickportellae dice:

    Integrantes:

    ♦ Oscar Rivera Cusi (O) (Jame).
    ♦Erik Portella Espinoza (E) (Tyler).

    E: Good morning. Is that Jame’s house?
    O: Yes.
    E: Can i speak to Jame?
    O: I’m sorry, he is not here.
    E: Can you take a message?
    O: Sure, no problem. Just a second, please.
    E: Are you ready?
    O: Yes.
    E: Please ask Jame to call me at night. This is Tyler.
    O: How do you spell that?
    E: T-Y-L-E-R.
    O: So that’s T-Y-L-E-R.
    E: That’s right. And my number is 3933601.
    O: It’s correct 3933601?
    E: That’s right. Thank you, you are so kind.
    O: You’re welcome.
    E: Ok, bye.

  6. jackieguzman dice:

    Operator: Hello, Britney Spears’s boutique, Can i help you?
    Svetlana: This is Svetlana Kuznetzov, Is Miss Spears in?
    Operator: I’m afraid, She isn’t here.
    Svetlana: Can you take a message?
    Operator: Yes, go ahead
    Svetlana: Please ask Miss Spears to call me
    This is Svetlana Kuznetzov.
    Operator: How do you spell that?
    Svetlana: S-V-E-T-L-A-N-A and my last name is K-U-Z-N-E-T-S-O-V
    Operator: So that’s, Svetlana Kuznetzov?
    Svetlana: That’s right. And my number is 997 384 387
    Operator: So that’s, 997 384 387?
    Svetlana: That’s right, thanks
    Operator: Thank you Miss Kuznetzov

  7. stefaniadpsm dice:

    A: Hello, Is that the Ikarus’s office.
    B: Can I speak to Joy Susano?
    A:I’m sorry, he’s not here.
    B: Uhmmm , Can you take a message?
    A: Of course, just a second please… I need a pen.
    B:Are you ready?
    A: Yes
    B: Please ask Joy Susano to call me. This is Margot Raclindfort.
    A: How do you spell that, please?
    B: It’s M-A-R-G-O-T (MARGOT)/ R-A-C-L-I-N-D-F-O-R-T (RACLINDFORT).
    A: So that’s R-A-C-L-I-N-D-F-O-R-D
    B: That’s wrong…
    A:Can you spell ,again?
    B: Yes, R-A-C-L-I-N-D-F-O-R-T and my number is 992216304.
    A: Ok, thanks for calling.
    B: Ok, bye bye
    A: Bye

  8. franco mejia vidarte dice:

    A: Good mornig, is KAREN SCHWARZ’S house. who’s calling?

    B: Good morning. this is harry jackson. i am her photografer.

    A: Ohh. can i help you?

    B: yes. can i speak with her ,please?

    A: wait a minute please……. i am sorry , she is not here. she is traveling now.

    B: could you take a message?

    A: yes sure.

    B: tell her that i need to speak with her urgently.

    A: ok, i will tell her.

    B: thanks a lot.

    members:

    Geraldine Aguilar Paredes

    Franco Mejia Vidarte

  9. ALICIA ARELLANO AGURTO dice:

    Alicia: Hi
      operador :I can ask who is calling, please?

    Alicia: Alicia Arellano
    Operador: hello ely

    Alicia: I can talk to Madonna, please?
    operador: I’m afraid that is not here.

      Alicia: I can take a message?
    Operador: Yes, no problem

    alicia: Please tell him that Alice called.? and When will it return?
    operador: ok, yol tell you when I get through.

    alicia: thanks

  10. Luis.Tarazona dice:

    Engineers :

    -Luis Tarazona
    -Alexis Altamirano

    A:hello, anaconda’s night club, how can i help you?
    B:this is Zlatan Ibrahimovic , can i speak to Bella?
    A:sorry, Bella isn’t here. she is very busy.
    B:could you take a message?
    A:sure, wait a minute, i need a pen.
    B:are you ready?
    A:yes, start.
    B:please, ask Bella that i need her service. it’s an urgency! please remember it’s Zlatan Ibrahimovic.
    A:how do you spell that?
    B:it’s Z-l-a-t-a-n I-b-r-a-h-i-m-o-v-i-c
    A:so that’s Z-l-a-t-a-n I-b-r-a-h-i-m-o-v-i-c?
    B:that’s right. thanks for you attention.
    A:sure, no problem, see you.

  11. Jordan Delgado dice:

    P: hello, Is the company Coca cola here?
    A: hi, yes, that’s right. how can i help you?
    P: I want to know if is Marie working now?
    A: yes, but she’s not here.
    P oh, ok, can you take a message?
    A: ok. certainly just a second…
    P: are you ready?… tell her i’ll meet her in the park at 3pm
    A: ok. excuse me, what’s your name?
    P: Paul Mc.carney
    A: how do you spell that?
    P: P – A – U – L M -C C – A . R – N – E – Y
    A: ok thank you

  12. Anibal Gomez Ludeña dice:

    Jacoby Shaddix: good morning. Can I help you?
    Emilia Draco: good morning. I’m Emilia Draco and this is my daughter Leslie Shaw. I’m here to register her.
    Jacoby Shaddix: hello Clauss. How are you?
    Leslie Shaw: I’m fine, thank you.
    Jacoby Shaddix: what´s your full name?
    Leslie Shaw: Leslie Shaw Draco
    Jacoby Shaddix: can you spell your last name, please?
    Leslie Shaw :S/es/-H/eich/-A/ei/-W/dabeliu
    Jacoby Shaddix: what´s your address?
    Leslie Shaw: 8454 sanweed street, the flowers.
    Jacoby Shaddix: and your phone number?
    Leslie Shaw: My number is 5859-450.
    Jacoby Shaddix: so that’s 5859-450
    Jacoby Shaddix: O.K. how old are you?
    Leslie Shaw: I’m seventeen
    Jacoby Shaddix: what´s your favorite activity?
    Leslie Shaw: I like play basketball
    Jacoby Shaddix: thank you, Leslie Shaw.
    Leslie Shaw: thank you . too.

  13. karen huaman dice:

    team members: * karen Huaman Remuzgo.
    * Yosselyn Rodriguez Suarez.
    * Carlos Martinez Chipana.

    Operador: Hello, American Traficc, How can I help you?.
    Clauss: This is Clauss Eichelberger. Can I have extension 4320?.
    Operador: Of course, Hold on a moment, I´ll put you through the extension.
    Karen: Andrew miller office, Karen speaking.
    Clauss: This is Clauss Eichelberger calling, is Andrew in?.
    Karen: I´m afraid he isn´t here.Can I take a message?.
    Clauss: Yes, could you ask him to call me. My telephone number is 3262570.
    Karen: Could you repeat the number please?
    Clauss: yes, that´s 3262570 and my name is Clauss Eichelberger.
    Karen: How do you spell that, please?
    Clauss: yes, C – L – A – U – S – S E – I – C – H – E – L – B – E – R – G – E – R and my number is 3 – 2 – 6 – 2 – 5 – 7 – 0 .
    Karen: thank you Mr. Clauss, I´ll make sure Andrew gets this message
    Clauss: thank you, bye
    Karen: Bye.

  14. Martín Ibarra Illescas dice:

    Martín Ibarra Illescas and Gabriel Castro Torres

    Gabriel: Hello, I can help you?
    Martin: Hello, is Wason in?
    Gabriel: I am Afraid he isn`t here. Can i take a message?
    Martin: Yes, could you ask him to call me. My telephone number is 666-1121
    Gabriel: Please can you give me you name?
    Martin: Yes, it`s Charles Huancahuari
    Gabriel: How do you spell that?
    Martin: C-H-A-R-L-E-S H-U-A-N-C-A-H-U-A-R-I
    Gabriel: Sure, no problem. I`ll make you sure wason gets this message
    Martin: Thanks for everything
    Gabriel: OK, bye.

  15. JORGE CRUZ dice:

    A: Hello, Can I speak to Frank Delgado, please.
    B: I am sorry, he is not in the house right now.
    A: Can you take a message?
    B: Yes, of course. One moment please.
    A: Are tou ready?
    B: Yes
    A: Please ask to Frank Delgado to call me. This is Jack Laidlaw.
    B: How do you speel that?
    A: J-A-C-K L-A-I-D-L-A-W
    B: What is yor cell phone number?
    A: My Number is 999227329
    B: Ok, good bye
    A: Thanks, bye.

  16. Sandro Huaman Zuñiga dice:

    -Sandro Huamna Zuñiga.
    -Carlos Huacarhuari Aquiño.

    A.-Hello, Inter Vega COmpany.how can I help you?
    B.-hi,this is FRANK ETTO, can I speak to ZOILA MALPARTIDA.

    A,-Sorry she isnot here.she works outside in this time.
    B.-Could take a message’?

    A.-Sure, no problem
    B.- ok, listen please ask to sopla that I nned 100 of been box

    A.- Sorry Who is spekaing?
    B.- I this is Frank ETTO.

    A.- How do you spell that?
    B.- IT`S F-R-A-N-k E-T-T-O.

    A.- F-R-A-N-k E-T-T-O.
    B.-that`s Right.

    A.- Ok, thanks for everything.
    B.- Ok, See you…

  17. Anibal Gomez Ludeña and geraldine aguilar dice:

    Jacoby Shaddix: good morning. Can I help you?
    Emilia Draco: good morning. I’m Emilia Draco and this is my daughter Leslie Shaw. I’m here to register her.
    Jacoby Shaddix: hello Leslie. How are you?
    Leslie Shaw: I’m fine, thank you.
    Jacoby Shaddix: what´s your full name?
    Leslie Shaw: Leslie Shaw Draco
    Jacoby Shaddix: can you spell your last name, please?
    Leslie Shaw :S/es/-H/eich/-A/ei/-W/dabeliu
    Jacoby Shaddix: what´s your address?
    Leslie Shaw: 8454 sanweed street, the flowers.
    Jacoby Shaddix: and your phone number?
    Leslie Shaw: My number is 5859-450.
    Jacoby Shaddix: so that’s 5859-450
    Jacoby Shaddix: O.K. how old are you?
    Leslie Shaw: I’m seventeen
    Jacoby Shaddix: what´s your favorite activity?
    Leslie Shaw: I like play basketball
    Jacoby Shaddix: thank you, Leslie Shaw
    Leslie Shaw: thank you . too.

  18. Sarita Campos Valverde dice:

    A:Hello, how can I help you?
    B:Hi, can I speak to Mary, please?
    A:I am sorry, Mary is not in
    B:Can you take a message?
    A:yes, of course
    B:Are you ready?
    A:Just a second. I need a pen
    B:Could you ask him to call me. My telephone number is 7562310
    A:Could you repeat the number , please?
    B:yes, that is 7562310 and my name is Tania
    A:How do you spell that?
    B:T-A-N-I-A
    A:Thank you, I’ll make sure mary gets this message
    B:Thanks, bye
    A:Bye

  19. L: Good days forgive I can speak with fabiola.
    B: with whom I speak?.
    L: with luis his companion of the unfv.
    B: she is not at this moment
    L: was it late in coming?.
    B: yes, it was coming in the night.
    L: can I leave a message him?
    B: yes, clear a moment.
    L: this list?
    B: yes, dictate me.
    L: that orders the work of economy to my mail luis_2033_2@hotmail.com
    B: his mail is luis_2013-2@hotmail.com
    L: not, it is luis_2033_2@hotmail.com
    B: it is every luis.
    L: yes, thank you very much.
    B: bye-bye.

  20. Jimmy Cuadros Caballero dice:

    Rafael: hello. is that the Evelyn`s spa?
    Operador: yes, do y ou want to speak to hem.

    Rafael:yes, please, ask to Evelyn that your friend Rafael is calling
    Opeardor: she says that… is noy here.

    Rafael : ok! please can you take a message?
    Operador: ok! please wait a second… I need a pen.

    Rafael: raedy?
    Operador: tell me.

    Rafael : please ask Evelyn to call me, this is Pancracio Yaroslav.
    Operador: how do you spell that?

    Rafael : (ar) (ei) (ef) (ei) (i) (el)

    Operador: what`s your cell phone number?

    Rafael : five- five- -three- one- four-eight- two
    Operador: ok. bye.

    Rafael thank, good bye.

  21. Alexander Chipana dice:

    A: Hello, good morning
    B: Hello , I can talk to gianmarco, please?
    A: I’m afraid not. can you take a message?
    B: yes, you can tell him to call me. My phone number is 283-7897
    A: can I have your name?
    B: yes, Alexander
    A: How do you spell that?
    B: A-L-E-X-A-N-D-E-R.
    A: Sure, no problema.
    B: thanks for everything
    A: ok, bye.

  22. Andre Poma Nuñez dice:

    A: Hello. Is that salen department?
    This is Benjamin Becher Collingwood
    Can I speak to thomas Vermaelen Adams?
    B: He is not here
    A: Can you take a message?
    B: Sure, just a second. I meed a pen
    A: Are you ready?
    B: Yes, I am
    A: Please ask Thomes to callme, this is Benjamin Becher collingwood
    B: How do you spell that?
    A: It`s B-e-n-j-a-m-i-n – B-e-c-h-e-r – C-o-l-l-i-n-g-w-o-o-d
    B: So that`s B-e-n-j-a-m-i-n – B-e-c-h-e-r – C-o-l-l-i-n-g-w-o-o-d
    A: That`s right, and my number is 988736117
    B: So that`s 988736117
    A: That`s right. Thanks

  23. Alexis Altamirano Zulueta dice:

    Sandro: Hello , Scarlet Night Club , how can i help you ?
    Carlos: Hi , please Can i speak to Manolo Vergara Pijiña?
    Sandro: Sorry , Manolo isn’t here.
    Carlos: Oh Ok ! , Could you take a message ?
    Sandro: Of Course !
    Carlos: Sorry , i dont have more money to put in the phone.
    Sandro: Ok , see you !
    Carlos : Ok Bye ! :3

  24. Carlos Javier Barzola Raza dice:

    A: Hello, Is that Archi’s hotel?
    B: Yes, it is.
    A: Can I speak to Archi please?
    B: I’m sorry. He is not here.
    A: Can you take a message?
    B: Sure. Wait a minute please, I need a pen.
    A: are you ready?
    B: Yes.
    A: Please ask to Archi call me tomorrow. This is Charles.
    B: How do you spell that?
    A: C-H-A-R-L-E-S
    B:So that’s C-H-A-R-L-E-S
    A: It’s ok. My number is 4238635.
    B: It’s correct 4238635.
    A: That’s right. Thank you.
    B: you’re welcome. BYE

    CON LUIS USAQUI

  25. JESSICA CARBAJAL dice:

    jessica: hello fans valentinos
    operador: yes,¿I can ask who is calling, please?

    jessica: if I’m jessica carbajal,Could I speak to valentino lanus.?
    operador:Can you hold the line? Can you wait a minute?

    jessica:okay,I will wait
    operador:I’m afraid … not here ……………………………..

    jessica : oh no!! I can leave a message??
    operador :excuse me I’m busy, call again

  26. ISAAC RIVERA dice:

    Write a conversation with a partner. You need to talk with someone famous but he or she isn´t here.
    Isaac: Hello Will, Is Selena Gomez, there?
    Will: hello Isaac, I’m sorry, I’m afraid he isn’t here .
    Isaac: oh no! I need talk with her urgently.
    Will: but, she will return soon.
    Will: Can I take a message? If you want!
    Isaac: Yes, Could you ask him to call me. My telephone number is 990183394
    Will: Could you repeat the number please?
    Isaac: Yes, that’s 990183394 and my Isaac Rivera
    Isaac: Thank you Will, I’ll make sure Selena gets this message
    will: Thanks, bye.
    Isaac: Bye.

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